Our Providers
Rachel L. Holzhauer, PA-C
Rachel believes in a collaborative approach to treatment, so she is committed to find an individualized plan for each patient. Her goal is to find a treatment approach that best fits with where the patient is at, understanding that medications may not be the right fit for everyone. Rachel completed both her Bachelor of Science and Master of Science in Physician Assistant Studies at Philadelphia University. Once completing school, she became a nationally board certified physician assistant and licensed to practice medicine by the North Carolina Medical Board. Rachel relocated to the Charlotte area and started working on an inpatient psychiatric unit. While she enjoyed being a part of the hospital team, Rachel also found she enjoyed practicing on the outpatient unit as she get’s to spend more time building a relationship with each patient. She has experience working with behavioral health patient’s that are inpatient, outpatient, in intensive outpatient programs, and for emergency psychiatric evaluations. As a provider that believes all systems are linked, mentally and physically, she enjoys keeping up-to-date in all areas of medicine. Rachel also believes in the importance of ongoing education and for this reason precepts physician assistant students from several universities.
Theresa I. (Frederick) Hicks, PA-C
Theresa Isabella Frederick graduated from Wingate University with a Masters degree in Physician Assistant Studies. She attended the honors program at Florida State University where she obtained a bachelor’s degree in Interdisciplinary Medical Studies. She grew up in Raleigh, but always hoped to move to the lively and exciting city of Charlotte. In her spare time, she enjoys trying new cuisines, traveling the world, spending time with friends and family, reading a New York Times bestseller, or fostering animals for the local humane society. Theresa has always believed in the importance of mental health, but it was not until her clinical rotations at Carolina Complete Psychiatry that she discovered this area of medicine is truly a passion of hers. By treating all forms of mental illness, she believes her patients can lead a more fulfilling life in every sense. Theresa is looking forward to establishing care with new patients of all ages, and working together to create a care plan to best fit their goals. She is accepting patients of all ages at this time.
Rebecca McClough, PA-C
Rebecca McClough is a graduate of Wingate University’s Physician Assistant program in 2010. She attended Grace College in Indiana for her undergraduate studies, obtaining a Bachelors of Science in Biology in 2005. Prior to going back to PA school, Rebecca was a high school teacher at Ardrey Kell High School. She has always loved education and medicine and believes her profession as a PA, is a great way to blend these two passions. Rebecca currently is the Director of Clinical Education at Wingate University’s Physician Assistant program, but has continued to work clinically in the field of psychiatry since becoming a PA. She has had experiences in both outpatient and inpatient settings, with her most recent experience being in the field of eating disorders. She believes in a holistic approach in treating mental health issues in order for a patient to achieve the greatest outcomes. She is looking forward to working with patients, of all ages, to create individualized treatment plans that fit best with their goals.
Jillian Badger-Reyes, PA-C
Jillian Badger-Reyes is a graduate from The University of North Texas Health Science Center in Fort Worth, Texas. This is where she obtained her master’s degree in physician assistant studies in 2011. She also went to The University of Kansas for her undergraduate degree where she received a Bachelor of Science in Genetics. She moved to the Charlotte area from Texas and has worked in a primary care setting. After working in family medicine and pediatrics, she realized there was a greater need for quality mental health providers. Realizing the importance of treating mental health in all patients, she made the decision to switch exclusively to psychiatry. She looks forward to serving the community with their mental health needs and is accepting new patients. She is fluent in Spanish and enjoys treating the Hispanic community as well. She loves to get to know her patients and develop a relationship with them so that she can work together with the person to create a partnership to best serve the patient’s needs.
Hablo español!
Anna Pruitt, PA-C
Anna graduated from the Physician Assistant Program at Wingate University in 2021. Before becoming a PA, Anna studied biology at UNC-CH, where she graduated in 2016. She is a native Charlottean and is thrilled to be a PA in her home city. Anna has many hobbies in her spare time, but most enjoys reading, exercising, and taking care of her cats and chickens. Anna believes that mental health is an essential foundation of a person’s overall health. She is eager to get to know her patients and seeks to collaborate with each patient in their own care. Anna is looking forward to building partnerships to achieve the best possible outcomes for the patients at Carolina Complete Psychiatry. She is accepting patients of all ages and has quick availability.
Hablo español!
Our Administrative Team
Alexandra Kirles
Alexandra is proud to be an essential part of the team at Carolina Complete Psychiatry. In addition to handling all of the day-to-day operations of the practice, she handles all patient care coordination. She looks forward to greeting patients as they come into the office and enjoys assisting with patient needs between appointments. She’s always happy to take your call!
Kristine Shawkey
Kristine helps keep us all together! She manages the backend operations of the office including patient billing. If you ever have financial concerns or questions, please reach out to her.
We are proud to be able to offer new patient appointments within a week