Carolina Complete Psychiatry, PLLC is proud to serve the needs of children, adolescents and adults for outpatient psychiatric care. Services are provided by certified physician assistants. Physician assistants are able to provide evaluation and medical treatment for psychiatric conditions such as depression, bipolar disorder, anxiety and ADHD. They work with a local psychiatrist and are able to prescribe medications and order any types of test that may be needed.
It is our goal to schedule appointments that fit your needs. We strive to offer appointments with as little wait time as possible for both new and established patients. Carolina Complete Psychiatry provides new patient evaluation appointments that are 60 minutes in length. At times, a follow-up appointment may need to be scheduled to complete your treatment plan as there can be a lot of information to cover in a short period of time. After you have established as a patient, follow-up appointments are 20-30 minutes in length. These appointments are typically every 4 weeks while medications are being adjusted, but then will decrease in frequency. All of our patients are seen at least once every six months to remain active patients within the practice.
Please be aware that payment for services are due at the time of appointment. Our new patient evaluation costs $320 and follow-ups are $160. When you are seen at our practice, your appointment time slot has been reserved specifically for you. If you need to cancel, we will happily reschedule your appointment to a different date or time, but we do require a 24 hour notice for changes to avoid a $100 rescheduling fee. We do our very best to be mindful of staying on schedule and never double-book appointments. For this reason, we recommend you arrive 10-15 minutes prior to your scheduled appointment time so that you can be seen promptly at your appointment time. We will ask you to reschedule if you arrive more than 10 minutes passed your appointment time and you will be assessed a $100 fee. If you do not come to your appointment, whether for a new evaluation or follow-up, you will be assessed the full rate of your appointment. For this reason, we ask that you keep a credit or debt card on file with our office. We understand these policies may be confusing and we welcome your questions. At Carolina Complete Psychiatry, we believe in honesty and transparency, so if there are any concerns, please communicate this with us. We are willing to provide any clarification you may need. We look forward to serving your needs.
Carolina Complete Psychiatry offers telepsychiatry services so that you do not need to come into the office for an appointment. Telepsychiatry is a form of telemedicine that allows patients to access psychiatric care using audio-video interface using your computer or smart phone. Our practice has chosen to use Doxy.Me. This is similar to Skype or FaceTime, however is done through a medical platform so that all information stays private and confidential. All new patient appointments must be completed in the office, however if you would like for your follow-up appointments to be conducted by telepsychiatry, your provider will be happy to discuss this option with you. There is an additional consent form that you will need to complete in the office that explains telepsychiatry appointments in greater depth, as well as consent for the additional $25 fee for this service.
GeneSight is a laboratory developed genetic test that looks at many of the genes involved when your body processes certain types of medicines. It is the only genetic test that provides this combined view to help your healthcare provider know which medicines may be a match for your genes. GeneSight gives your healthcare provider important information to help you get on the right medicine. Multiple clinical studies have shown that when clinicians used GeneSight to help guide treatment decisions, patients were twice as likely to respond to the selected medication. Plus, with treatment guided by GeneSight, patients saw a 70% greater improvement in their symptoms versus usual treatment.
At Carolina Complete Psychiatry, we are able to complete this testing quickly using a cheek swab. Results typically return in 3-4 days and your provider will review the results with you. Our office charges $100 to complete this testing, in addition to your regularly scheduled office appointment. GeneSight testing will then be billed to your insurance, however it will likely be a denied service. You will ultimately have an additional financial responsibility for no more than $330 to Assurex Health, the company that owns GeneSight. If you have questions regarding this, please contact our office.
Carolina Complete Psychiatry believes in the benefit of therapy. For this reason, our providers are committed to working with your current therapist to help create a unified treatment approach. If you do not have a therapist, we can refer you to a therapist who is best able to meet your needs.